Shipping Policy
Last Updated: July 20, 2026
Thank you for shopping with ND Threads. We are committed to providing fast, reliable shipping and a seamless shopping experience.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received. Orders are processed Monday through Friday, excluding U.S. federal holidays.
You will receive an email confirmation once your order has been shipped.
Domestic Shipping
We ship throughout the United States using trusted shipping carriers.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days (where available)
Delivery times begin after your order has been processed.
International Shipping
International shipping is available to select countries. Delivery times vary depending on destination, customs processing, and local postal services.
Customers are responsible for any customs duties, import taxes, or other fees required by their country.
Shipping Rates
Shipping charges are calculated automatically during checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you'll receive tracking information via email.
Shipping Delays
While we strive to deliver every order on time, delays caused by weather, holidays, carrier issues, or other circumstances beyond our control may occur.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders returned because of incorrect addresses may require additional shipping charges.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date so we can work with the shipping carrier to resolve the issue.
In-Store Pickup
Where available, customers may select free in-store pickup during checkout. You'll receive notification when your order is ready.
Contact Us
If you have shipping questions, please contact our customer support team. We are happy to assist you.